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Postage and Packing ...
Your picture will be sent upon receipt & clearance of payment. All products are packaged in bubble wrap and heavy duty paper to ensure a safe, undamaged delivery.
Average Postage Costs
Actual shipping price is dependent on size and weight of item(s).
(eg) Greetings card packs cost much less to ship than a large framed print.
Example Postage and Packaging costs:
UK Mainland: £3.95 GBP - sent via Royal Mail Recorded Delivery
Worldwide: £10.00 GBP - sent via Airmail International Signed For.
Framed Prints 400x300mm:
UK Mainland: £12.00 GBP - sent via Special Delivery / Tracked Courier.
Includes:
Packaging
Postal Insurance
Products are courier delivered via DHL or similar. Normal delivery within 2-4 days
Delivery
We always aim to deliver your product to you as soon as possible but sometimes this is not possible so please allow up to 14 days for delivery. Items are dispatched when funds are received and cleared.
Returns
If you are not satisfied with your picture please email me within 5 days of receiving your artwork with your reason for return and we will do our best to clear up any problems. If it is agreed that the painting be returned then it must be sent within 10 days of sale. The artwork must be undamaged and in it's original state, be securely packaged and adequately insured. A Refund will be given for the full price paid minus all packaging, shipping, payment and insurance costs.
Damaged in Shipping
While Postman Pat is a lovable character who can do no wrong, but not all posties are as careful with your parcels! Therefore, it is your responsibility to check the picture for damage upon delivery before you sign anything. If you feel that the picture has been damaged, inform the delivery agent and do not sign for the package. No responsibility can be taken for goods damaged in transit once you have signed for the picture.
